You sold a car as-is and days or weeks later the customer asks you to make some repairs. Should you eat the cost and do the repairs? In this article, we define what goodwill repairs are, the risks associated with them, and why dealers should avoid [...]
At Lefkoff Law, we've seen customers allege that a dealer told them the car wasn't in an accident when in fact it was. This begs the question: where do car dealers get this information? Third-party vehicle history reports from services such as [...]
Imagine this: customer A comes in and wants to buy a car for cash. Customer B comes in and wants to buy the same car on credit. How much are you charging each customer for the car? Even though it is tempting to charge the customer paying credit [...]
Now that you know some of the limitations of an as-is agreement, watch this video for a real-world example of how it impacted a dealer we [...]
A lot of dealers think if they list a car, "as-is" it means they are protected if a consumer or plaintiff comes after them for a warranty issue or for problems with the car after the sale. Bad news: that's not actually true. In this article, we'll [...]
Picture this: all your cars are lined up beautifully on your lot. You open for a day of business with potential sales lined up. In walks an auditor and you are hit with several fines. Why? Because you made one simple mistake when it comes to your [...]
One risky issue in the auto sales industry that many dealers overlook is vehicle labeling (or lack thereof). In this article, we'll dive into why using adequate labeling for every vehicle on your lot is a necessity. If you prefer an audio-visual [...]
Did you know there are regulations for visitor parking? You read that right. Something as simple as visitor parking has guidelines auto dealerships must follow. In this article, we'll discuss what those regulations are and why they exist. If you [...]
The number one issue that I see with dealers relates to disclosures from the auction and disclosures to customers. In this article, we'll discuss how to navigate auction announcements and your liability as the seller of vehicles to consumers. For [...]
Most floorplans require a personal guaranty. We already talked about what a personal guaranty is, but watch this video for an explanation specifically as it relates to floorplans and [...]
