Some customers, when they come into a dealership to take a look at a car, will ask to have the vehicle inspected by an independent mechanic. While the dealer does have the option to reject that request, it’s generally a good practice to allow customers that ask for it to have the vehicle inspected. Watch this video to learn why.
Below is a transcript of the video:
Some customers, when they come into a dealership to take a look at a car, will ask for an allowance for them to be allowed to have the vehicle inspected by an independent mechanic. Georgia law does not require a dealer to authorize independent inspections, but it’s generally a good practice. I mean, think about it. If a customer says “I like this car. I want to buy it. But first I want to get it inspected by a mechanic who’s independent so I can trust that it checks out.” And the dealer says, “no, we’re not going to let you do that.” How likely is it that the customer is actually going to end up buying the car?
More often than not, the customer will say, “well, forget that. The dealer must be hiding something.” So while the dealer does have the option to reject that request, it’s generally a good practice to allow customers that ask for it to have the vehicle inspected.
Again, that also goes into due diligence. If the customer performs all of that due diligence and something isn’t discovered but it’s later found in the vehicle, it’s even less likely that the customer would have a claim against the dealer. This is because it’s even easier for the dealer to say, look, “there’s no way we could have or would have known about that issue.”
If the customer goes to get a car inspected and the inspection comes back clean, or better yet, the inspection discloses something and the customer buys the car anyway, then the as-is terms of the contract become even more enforceable against the customer. So while it’s not required to allow a customer to get a vehicle inspected, it is generally a good practice to allow that to happen.
For more videos on the Georgia Car Law Authority series, please visit www.georgiacarlaw.com.
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