DON’T MAKE POST-SALE REPAIRS TO CARS WITHOUT WATCHING THIS VIDEO FIRST. Below is a transcript of the video: Here’s something I come across a lot that most dealers don’t know about, and that’s goodwill repairs. This is when a dealer sells a car to a customer and the customer calls the dealer up days […]
Dealers and customers regularly rely on CarFax and Autocheck when evaluating the purchase and sale of a car. I can’t tell you how many times we’ve seen customers allege that a dealer told them the car wasn’t in an accident when in fact it was. Where does the dealer get this information? Third-party vehicle history […]
Customer A wants to buy a car for cash. Customer B wants to buy the same car on credit. How much are you charging each customer for the car? The same amount. Changing prices depending on whether the customer is buying with cash or credit is illegal price discrimination. Watch this video for further explanation. […]
