The Fair Debt Collection Practices Act (FDCPA) governs the activities of debt collectors. One of the most common questions I get is “Am I a debt collector?” Watch this video to find the answer to that question. Below is a transcript of the video: This is something that I like all dealers to […]
Check out the video below for a discussion on Electronic Title Registration Fees. In this video, I talk about how much a dealer can charge a customer and what it can cover. Don’t overcharge for ETR or you might face serious consequences. Below is a transcript of the video: I know there are […]
Most dealers know that they can only add tax, tag, and title to an advertised price. Just because a dealer down the street is breaking the rules, doesn’t mean you should too. Watch this video for a reminder of the advertising rules. Below is a transcript of the video: Let’s talk about something I […]
If you run credit, you have additional requirements (lucky you). One of those is to notify a customer if they have been turned down and why. Watch this video for more info. Below is a transcript of the video: For those dealers that check credit and turn customers down based on credit, the law […]
