Ever have an employee make an agreement with or offer a deal to a customer that they did not actually have the authority to execute? It is frustrating and can cause some tension, but the good news is that such scenarios are preventable. In this [...]
When it comes to standard sales agreements, every car dealership (or business for that matter) should consider incorporating a merger clause. Doing so will protect you as the dealer or the contracting party. In this article, you'll learn what a [...]
The difference between sales puffery and material representation could be the difference that determines whether you get sued or not for something said during the sales process. It really is a case-by-case issue, but there is a big difference [...]
When a customer comes into a dealership to take a look at a car, they will ask to have the vehicle inspected by an independent mechanic. While the dealer does have the option to reject that request, it's generally a good practice to allow customers [...]
Just as we try on clothes to ensure they are the right fit before we buy them, vehicles are no different. The majority of customers in the market for a new car want to take a prospect for a test drive, and allowing customers to do so builds trust [...]
