Check out the video below for a discussion on Electronic Title Registration Fees. In this video, I talk about how much a dealer can charge a customer and what it can cover. Don’t overcharge for ETR or you might face serious consequences. Below is a transcript of the video: I know there are […]
Most dealers know that they can only add tax, tag, and title to an advertised price. Just because a dealer down the street is breaking the rules, doesn’t mean you should too. Watch this video for a reminder of the advertising rules. Below is a transcript of the video: Let’s talk about something I […]
If you run credit, you have additional requirements (lucky you). One of those is to notify a customer if they have been turned down and why. Watch this video for more info. Below is a transcript of the video: For those dealers that check credit and turn customers down based on credit, the law […]
FBPA penalties are serious. In this video, we talk about the penalties for a violation of the FBPA. If you think “the car isn’t worth that much, they can’t possibly get that much,” you may very well be wrong. Below is a transcript of the video: Let’s talk about penalties under the Fair Business […]
If the Secretary of State opens up a Fair Business Practices Act violation against you, you will likely receive a Notice of Investigative Demand in the mail. In this video, we discuss what that is and how to handle it. Below is a transcript of the video: In the last video on the Fair […]
The elephant in the room – The Fair Business Practices Act. This may be the most important video in the entire program – about 5 minutes devoted to the Georgia Fair Business Practices Act. Did you know that an as-is sale doesn’t get you out of a violation of the FBPA? Did you know the […]
What can the government do? Investigate and penalize. One of the last things you may think about when running your business, and likely your biggest surprise, is receiving a notice of investigation from the government. The State and Federal governments regularly open investigations or motor vehicle businesses for compliance and consumer violations. These are not […]
WOAH! That’s a lot of government authorities! In this video, we discuss the most common government entities that you may see or run into in operating a motor vehicle business. Those include federal entities like the FTC and the CFPB and State authorities like the GA Department of Revenue, the Governor’s Office for Consumer Protection, […]
Lot locations – a case study. Zoning issues arise regularly in the dealership world. In this video, we use a real example of a dealership zoning case handled by Lefkoff Law to explain some of the issues that may arise in zoning and land use for dealerships. Below is a transcript of the video: When […]
A Tampa, Florida investigative reporter at Tampa’s NBC affiliate, WFLA, just put out a report on Carvana struggling to timely transfer titles to their buyers in Florida. In the article and video report, Consumer Investigator Shannon Behnken talks with Carvana buyers who have been unable to get titles from Carvana for the cars they […]
